Tag: best practices

Could Manipulating Glassdoor Ratings Just be Just Smart Brand Management?

I LEARNED LONG AGO that user ratings — whether they be on Yelp, Amazon, TripAdvisor, or anywhere else — are easily manipulated. So, is anyone surprised that Glassdoor ratings get manipulated, too? The Wall Street Journal recently published an in-depth look at how some companies have figured out how to boost their ratings on Glassdoor

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The 5 Most Important Things I’ve Learned About Being a Better Manager

I’m a sucker for anything that tries to answer a question I almost never hear anyone ask much less answer: How can I be a better manager? Notice I say anything that “tries” to answer this question  because I have found that most advice on how to better manage people usually goes one of two

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Yes, It’s the Most Wonderful Time of the Year … But It’s the Most Stressful, Too

YOU KNOW HOW the song goes — “it’s the most wonderful time of the year.” But, it’s the most stressful time, too. Everyone knows that the holiday season that runs from Thanksgiving through New Year’s Day is pretty crazy for a great many people, and, that the stress of it all spills into other parts

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The Bad Things That Happen When Companies Take Too Long to Hire

I’VE HIRED A LOT of people over the years, more than I can count, but the one constant in all that hiring is a simple question: Are we taking too long to hire? Yes, I’ve been accused of that before, especially when I was recruiting journalists for a newspaper in Hawaii, a place that people suddenly

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