Tag: behavior

Good Leaders Give Bad News, While Bad Leaders Avoid Doing the Tough Stuff

I’M ALWAYS AMAZED at how so many leaders can get so far without learning one of the very basic tenants of management. It’s this: Good leaders have to give bad news. Patty Azzarello learned this back when she became the youngest general manager in Hewlett-Packard (HP) at the tender age of 33, and she reminded me

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Summer Reading: The Best Dr. Seuss Book Is One You May Have Never Heard Of

EVERYBODY SEEMS TO HAVE their favorite book by the late, great Dr. Seuss. But picking the “best” Dr. Seuss book isn’t easy. According to The Washington Post, Dr. Seuss’s 45 plus published books have been translated into 17 languages and have sold 650 million copies in 95 countries. A number of them have also been turned into

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A Business Truism: You Learn a Lot More From a Bad Boss Than a Good One

HERE’S A MANAGEMENT TRUISM you can’t avoid: You learn more from a bad boss than you do from a good one. I was struck by this when I came across an old Corner Office” column in The New York Times. It was a Q&A with Dawn Lepore, the now-former chairwoman and CEO of Drugstore.com, and

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Here’s More Proof That in Life, It’s Never Too Late to Make An Apology

JUST WHEN I’M ABOUT ready to finally give up on human nature, something happens that helps to give me a little hope again. And believe it or not, this new hope comes courtesy of controversial radio personality and “King of All Media” Howard Stern. I’ve watched or listened to Howard for many years, and although I don’t

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It’s Not Easy, But Here’s How to Deal With Passive-Aggressive Behavior

ALTHOUGH IT PAINS ME to say this I’m somewhat of an expert on passive-aggressive behavior. The good people at Wikipedia describe passive-aggressive behavior as follows: The indirect expression of hostility, such as through procrastination, stubbornness, sullen behavior, or deliberate or repeated failure to accomplish requested tasks for which one is (often explicitly) responsible. That’s a pretty

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Some Important Things You Need to Know About How Employees Quit

AS MUCH AS WE LIKE to focus on all the various ways we can improve upon the way we recruit and hire new employees, we also know that we should spend as much (if not more) time on how we can better retain the people that we already have on our staff. The problem is,

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