Category: Leadership & Management

Amazon May Be Amazing, But They’re Hardly the Most Effectively Managed Company

If you read a lot of business coverage, you know this to be true: The last thing we need is yet another list touting the “best” companies. As my PR friend Robin Hardman points out, “Each year you see them — shouting from business journals, websites, magazine covers… “Best Companies to Work For” lists are everywhere: there are

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I Saw a Good Woman Dump a Bad and Clueless Boss During the Rose Bowl

ON NEW YEAR’S DAY as I was watching the Rose Bowl, I saw a hard-working woman who was mistreated by a self-centered boss who didn’t appreciate her. So, she quit and left the clueless jerk to go work for herself. Who knew? It’s amazing what can happen in 30 seconds during a big college football

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Amazing Grace Reminds Me of Pete Conrad Walking on the Moon

SOMETIMES, IT’S THE LITTLEST things that seem to stick with me. So it was Sunday morning at church when our final hymn was one that even people who don’t go to church probably know — Amazing Grace. It’s a great hymn that is memorable for a great many reasons, but whenever I hear Amazing Grace,

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Why Life and Work Is So Very Different in the Aloha State

IT’S BEEN NEARLY 20 years since I’ve been in Hawaii, but the moment I arrived back in Honolulu last January, it felt like I had never left. My connection with the Aloha State goes back a long way. Not only did my wife and I honeymoon on Waikiki, but we lived on Oahu for three years in

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I Have a Big F***ing Problem With People Who Swear at Work

LAST SEPTEMBER, Fast Company published a story that intrigued me just as it should intrigue anyone who has navigated the day-to-day rants and mutterings of co-workers on the job. The title said it all: Do You Have a F*cking Problem With Swearing at Work? The article was filled with a boatload of statistics about how

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The One Big Question That Great Leaders Always Seem to Ask

I’VE WORKED with a lot of leaders over the years, and I could go on all day about the various qualities that separated the good from the bad, the great from the awful. But as a story in the Harvard Business Review recently reminded me, there is one critical question that all good leaders get around to asking,

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The 6 Habits You Find in Effective and Trustworthy Leaders

HOW DO LEADERS truly earn the trust of their teams? It’s an interesting question that gets debated over and over, but the formula is not all that hard for any leader embrace. All it takes is a basic focus on treating people the way people want to be treated — and doing the right thing.

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You Are What Your Culture Says You Are, Like It or Not

WHY DO SO MANY people think that companies only focus on building strong, positive workplace cultures? The fact is, organizations are ALWAYS building their culture — whether they mean to or not. You know what I’m talking about: Those kinds of businesses where workers spend more time yakking about all the bad management and terrible decision making going on

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Nobody Gets a Great Idea When They’re Being Chased by a Lion

I SUBSCRIBE TO THE OLD ADAGE that there’s nothing new under the sun. But once in awhile even I get gobsmacked (as the British like to say) by a new insight that’s so thoughtful and incisive that it makes up for all the crap that normally passes for management wisdom these days. The insight that grabbed me comes from

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The Trick to Managing Employees? Let Them Manage You

A FEW YEARS AGO, I was working as Editor of a fairly well-known talent management magazine and found myself engaged in one of my frequent discussions with the publisher over something. I don’t remember what the subject was, but at some point I said something that seemed to startle my publisher. His face contorted, turned red, and

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