Tag: Leadership

The 5 Most Important Things I’ve Learned About Being a Better Manager

I’m a sucker for anything that tries to answer a question I almost never hear anyone ask much less answer: How can I be a better manager? Notice I say anything that “tries” to answer this question  because I have found that most advice on how to better manage people usually goes one of two

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What Does It Take to Be a Great Leader? The Things It Takes to Be a Great Person

HERE’S SOMETHING I’VE LEARNED from years of managing people: Great leadership wisdom is really hard to find. For all of the many leadership books that have been written — and there are more than 60,000 listed on Amazon — the really great V-8 moments, the “Blinding Flashes of the Obvious” where a truly great leadership

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Good Leaders Give Bad News, While Bad Leaders Avoid Doing the Tough Stuff

I’M ALWAYS AMAZED at how so many leaders can get so far without learning one of the very basic tenants of management. It’s this: Good leaders have to give bad news. Patty Azzarello learned this back when she became the youngest general manager in Hewlett-Packard (HP) at the tender age of 33, and she reminded me

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Improving on Your Weaknesses? The Smart Play Is to Build on Your Strengths

If I’ve heard it once I’ve heard it a hundred times while listening to managers give performance reviews to their employees – “Here are the areas you need to work to improve on.”  It sounds like a really smart thing to do, doesn’t it? After all, don’t we all want to improve on our weaknesses? Well

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What I’ve Learned About Leadership: There Are Many Ways to Be a Great Leader

ONE OF THE FIRST things you learn about leadership is that there are a lot of ways to be a leader and demonstrate leadership. Years ago I had a boss who tried to tell me that I wasn’t a leader. Want to know my response? “Hey, I AM a leader — I’m just not your

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You Can Learn a Lot About Your Culture If You Look Closely at HOW Employees Quit

DESPITE THE FOCUS on improving how we recruit and hire new employees, we also know that we should spend as much, if not more, time on how we can better retain the people who are already on our staff. That’s a great thought, but there’s something to consider: No matter how good a job we do

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The Best Leaders Know That Letting People Fail Can Help Them to Grow and Improve

RAISING CHILDREN, and leading people, isn’t easy. In many ways, leadership is similar to raising a child. The goal is to have people who are self-reliant and self-sufficient, but the trick is knowing just how much help to give along the way  — and when you might actually be giving too much. Although it seems to

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A Business Truism: You Learn a Lot More From a Bad Boss Than a Good One

HERE’S A MANAGEMENT TRUISM you can’t avoid: You learn more from a bad boss than you do from a good one. I was struck by this when I came across an old Corner Office” column in The New York Times. It was a Q&A with Dawn Lepore, the now-former chairwoman and CEO of Drugstore.com, and

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Starbucks Training Day Was More About Changing Culture Than Anything Else

HERE’S THE BOTTON LINE on the recent anti-racial bias training at Starbucks, and it was captured perfectly in the headline on The New York Times story about the big event. It said: Starbucks’s Tall Order: Tackle Systemic Racism in 4 Hours Yup, the NYT is right; it’s unlikely that Starbucks, or any other company, is going to make much

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I Saw a Good Woman Dump a Bad and Clueless Boss During the Rose Bowl

ON NEW YEAR’S DAY as I was watching the Rose Bowl, I saw a hard-working woman who was mistreated by a self-centered boss who didn’t appreciate her. So, she quit and left the clueless jerk to go work for herself. Who knew? It’s amazing what can happen in 30 seconds during a big college football

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