The Trick to Managing Employees? Let Them Manage You

NOT TOO MANY years ago I was editing a well-known HR and talent management publication and was engaged in one of my frequent discussions with the publisher over something. I don’t remember the topic, but at some point I said something that seemed to startle the publisher. His face turned a little red and he

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It Doesn’t Take a High-Priced Consultant to Teach You How to Manage Millennials

I’VE SAID THIS BEFORE, but it bears repeating: Good management — smart, savvy, people-focused management — is at a premium and getting harder and harder to find. And if you think I’m wrong about that, here’s the latest evidence to prove my point. Two of the bibles of the business world — The Wall Street Journal and Fortune magazine magazine — recently

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Online Job Ads: They’re a Really Crappy Way to Find the Best Candidates

HERE’S A CONFESSION: I hate online job ads because they’re a crappy way to find the best candidates. On the one hand, my recruiter side loves the fact that a smart, well-focused Internet job post can pull in a boatload of candidates for a position. It’s a great way to get a bunch of resumes in short order.

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If You Aren’t Hiring For Soft Skills, You Just Aren’t Hiring Right

YOU’RE NOT ALONE if you are a little fuzzy on the definition of “soft skills” in the workplace. Here’s one that I like from a website called SearchCIO: Soft skills is a synonym for “people skills.” The term describes those personal attributes that indicate a high level of emotional intelligence.” Why soft skills really matter In other words, according to

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A Troubling Sign of Our Times: The Continuous Job Seeker

HERE’S A NOT-SO-SURPRISING statistic that speaks volumes about the world we live in: More than one-third (37 percent) of employees are always looking for their next job opportunity, according to a global study by ManpowerGroup Solutions. These never-ending job seekers are referred to as “Continuous Candidates” in Manpower’s new report titled Always Looking: The Rise of

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What Companies are Finally Doing to Fix Performance Management

PERFORMANCE management, at least as organizations have traditionally practiced it, is in big trouble. A recent McKinsey report didn’t pull any punches when it said: Managers and staff alike too often view performance management as time consuming, excessively subjective, demotivating, and ultimately unhelpful. In these cases, it does little to improve the performance of employees. It

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Some Important Things You Need to Know About How Employees Quit

AS MUCH AS WE LIKE to focus on all the various ways we can improve upon the way we recruit and hire new employees, we also know that we should spend as much (if not more) time on how we can better retain the people that we already have on our staff. The problem is,

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I Was Fed Up With United Airlines’ Culture Even Before They Started Dragging People Off Planes

BELIEVE ME when I tell you this: I soured on the customer service practices of United Airlines long before they decided that dragging people off planes would enhance the flying experience. You’ve probably seen the video by now. You know the one — where the customer on the last flight of the night from Chicago to Louisville

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What Do You Do When a Social Media Connection Goes to the Great Beyond?

Editor’s Note: When I originally wrote this in February of 2011, I had four (4) people in my 1st Level LinkedIn contacts who had died yet still lived on in my social media. As I re-post this in July 2017, that number has doubled. It makes me wonder: perhaps this kind of immortality is social

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